Poyee · Policy

Privacy Policy

Last Updated: January 27, 2026
Support: support@poyeeinc.com Age Requirement: 18+ Platform: iOS / Apple App Store

Key Points (Quick Summary)

  • We collect account/profile info, content you upload, and basic device/usage logs.
  • We use information to run features, personalize recommendations, prevent abuse, and provide support.
  • We do not sell your personal information in the conventional sense.
  • Apple processes subscription payments; we receive subscription status/receipts to unlock features.
  • You can request account deletion or data requests via support@poyeeinc.com.
Apple subscription cancellation
Settings → Apple ID → Subscriptions → Poyee → Cancel Subscription
Deleting the app does not cancel.
Contact

1. Introduction

This Privacy Policy explains how Poyee (“we”, “us”) collects, uses, shares, and protects information when you use the Poyee Service.

Plain-English promise: We collect what we need to run a fashion styling app, improve recommendations, support you, and keep the Service secure.

2. Information We Collect

2.1 Information you provide

  • Account & profile: nickname/username, avatar (optional), email (optional depending on login method), age confirmation (18+).
  • Content: photos and text you upload (outfit posts, mood boards, saved looks), comments, and messages (if applicable).
  • Support: information you provide when you contact customer support.

2.2 Information collected automatically

  • Device & app data: device model, OS version, app version, language, IP address.
  • Usage & diagnostics: feature usage, interaction events, crash logs, performance logs.

2.3 Purchases

  • Subscription status and purchase receipt/entitlement info from the App Store when you subscribe.
Do you store my payment card details?

No. Apple processes payment for App Store subscriptions. We typically receive receipts/entitlements and subscription status.

3. How We Use Information

  • Provide features: save looks, personalize recommendations, display community content.
  • Improve the Service: analytics, bug fixes, performance monitoring, new feature development.
  • Safety & integrity: fraud prevention, moderation, enforcement of Terms.
  • Support: respond to your requests and send essential service communications.

AI Data Processing & Personalization

To provide personalized outfit and makeup recommendations, Poyee uses its own artificial intelligence (AI) system hosted on secure servers.

Data Used for AI Features

  • User content: photos you upload for outfit or makeup analysis.
  • Preferences: style selections and in-app choices.
  • Interactions: messages, feedback, and feature usage related to styling recommendations.

Purpose of Processing

  • Generate personalized outfit and makeup recommendations.
  • Improve the accuracy and quality of AI-generated results.

Data Usage & Protection

  • Your data is processed securely on our own servers and is not shared with third-party AI providers.
  • We do not use your data for advertising, marketing, or user tracking.
  • Data may be used in an aggregated and anonymized manner to improve our AI models.

User Consent & Control

  • AI features are optional and require your explicit consent before use.
  • You can withdraw your consent at any time through the app settings.
Important: AI features only process data you voluntarily provide. No hidden or background data collection is performed for AI analysis.

4. How We Share Information

We do not sell your personal information in the conventional sense.

  • Service providers: hosting, analytics, customer support (under contractual safeguards).
  • Legal & safety: if required by law or to protect the rights, safety, and security of users and the Service.
  • Public sharing: content you choose to post publicly can be viewed by other users.

5. Data Retention

We keep information only as long as needed for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., security, fraud prevention, dispute resolution).

6. Your Rights & Choices

  • Update your profile in the app.
  • Control permissions (camera/photos, notifications) in device settings.
  • Request account deletion or data requests by emailing support@poyeeinc.com.
Region note: Depending on your location, you may have additional rights (access, correction, deletion, objection). We will respond as required by applicable law.

7. Apple Subscription Billing Notice

If you buy a subscription via the Apple App Store, Apple processes payment. We receive subscription status and receipt/entitlement information to unlock features.

How to cancel:

Settings → Apple ID → Subscriptions → Poyee → Cancel Subscription

Deleting the app does not cancel your subscription.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No system is 100% secure.

9. Children (18+)

Poyee is not intended for people under 18, and we do not knowingly collect personal information from children.

10. Changes

We may update this Privacy Policy from time to time. We will update the “Last Updated” date above and may provide additional notice for material changes.

11. Contact

Email: support@poyeeinc.com

© 2026 Poyee · support@poyeeinc.com